Resume

Slide UX – January 2023 to Present

all the things here

Engagency – August 2021 to November 2022

Created and managed a User Experience Practice Area in close collaboration with the Leadership, Development, QA, and Project Management Teams

Created work programs, processes, and procedures for repeatable and scalable UX execution
Collaborated with the Development and QA Teams to ensure efficient application of user-centric
designs

Audited and produced actionable recommendations for large scale organizations on UX best
practices, ADA compliance, and user data

ConnectWise, LLC. – February 2018 to July 2021

Managed in-house direct reports, contractors, freelancers, and agencies for copy, design, and
website services.

Responsible for defining and tracking KPIs, allocating and tracking Creative Department budget, defining project scopes, budgeting resource hours, and aligning creative deliverables with
company marketing strategy.

Collaborated across multiple departments and agencies to create innovative and user-focused
creative deliverables.

Presented project plans, scopes of work, progress updates,

Central Florida Regional Planning Council – June 2012 to February 2018

Responsible for layout and design of several award-winning print publications.

Managed Search Engine Optimization (SEO) and Google Analytics for 20+ project and municipality
websites; designed custom WordPress themes; created and managed a WordPress multi-site network; updated content for over 20 websites regularly.

Designed, reorganized, programed, and updated new WordPress websites for CFRPC, City
of Mulberry, Mulberry Public Library, City of Frostproof, and Town of Dundee, created training
manuals, and trained employees to update the websites with little assistance.

Chrys Creations (chryscreations.com) – January 2007 to Present

Owner of a freelance design company that works with clients to develop company branding
and design standards, provides website design and creation, and creates print and digital
design materials.